At Ascend Dental, we have adopted a Triple A Philisophy to patient care.
Accessible
We strongly believe in making Dentistry Accessible. All our locations are wheelchair and pram friendly, and we are always striving to acquire convenient locations with easy public transport and parking options. Getting to us should be a breeze, and we strive to make it happen. Additionally, our clinics are designed to be comfortable and welcoming, ensuring every patient feels at ease from the moment they walk in.
Available
Trying to get in to see your Dentist should not be a mission. We ensure we are always Available if you need us. Our locations have late night opening hours and are open Saturdays. Selected locations are Open 7 days and even on some public holidays. We are proud to offer a Same Day Booking Guarantee if you have a Dental Emergency. Easy online bookings also offer instant confirmation with the click of a mouse. Plus, our friendly staff are always ready to assist you with any queries or concerns you may have.
Affordable
We understand that in this day and age, costs can be an issue. We strive to make our services Affordable for all. Most of our locations are Preferred Providers for major health funds, ensuring top-level rebates and often X-rays, Check-up and Cleans come at no out-of-pocket cost. We bulk bill Medicare Child Dental Benefit Scheme eligible patients and all DVA Gold Card holders. Zero Interest, Zero Deposit payment plans are also readily available. All our locations offer AfterPay, Zip, and Humm. Our staff are able to assist with on-the-spot applications and approvals.
Patients First Approach
At Ascend Dental, we truly value our wonderful patients. Across all our Locations, we have adopted a Patients First approach.
This means that:
- You will be greeted with a Smile
- Your satisfaction is our Number One priority
- Our Team will focus on You and providing a personalised solution for all Your Dental needs
- Our Triple A Approach means we will strive to make Dentistry Accessible, Available and Affordable to You at all times
- You will leave with a Smile
Our Core Values
- Patient Centred holistic care
- Honesty, Integrity, Empathy
- Ethical Dentistry in a comfortable, personable space
- Giving each and every interaction 100%
- Our Team is Family
The above statements embody our values and drive our provision of care to our patients. Firstly, we want to provide patient centred holistic care, meaning whatever we do revolves around each and every patient. Always ascertain what their needs and wants are, then we tailor our work to suit them, putting them and their welfare as the main driving force during decision making, clinical or otherwise. Holistic care involves the entire individual, not just a single tooth, a quadrant, or even just the mouth. We look at all our patients as an entire individual. From head to toe, from clinical factors to social factors; many times, external influences greatly af fect the condition of the oral environment and also the success of treatment rendered. Look at each patient as an entire human being, along with what makes them tick and what influences their lives, this is the basis of holistic care.
We strive to always be upfront, honest in our dealings with patients and staff alike. We must have personal and professional integrity at all times. Empathise with those around us and our patients. This builds trust and ultimately clinical success.
Be ethical in everything we do, ensure the treatment space is comfortable and personable for our patients. Make them feel at home.
It is important that we give our 100% to every interaction during our day. Enthusiasm and effort is easily recognised, and greatly appreciated.
Finally, our Team is Family. We are here for one another, through easy and difficult times alike. We can afford to be upfront, honest and open with our fellow Team mates. We are here to support one another.